Responsible gambling

Gambling is entertainment that costs money. Over time the games keep a share of what is staked, and no system or bonus changes that. Treating play as a paid pastime, with a budget set in advance, is the simplest protection there is. This page covers the account tools that help, the signs that play is becoming a problem, and where to find free support.

Set the budget before you play

Decide how much you can afford to lose in a week or a month without it affecting bills, savings or relationships, and treat that amount as spent. Decide how long a session will last. Write both down. A limit set calmly in advance is far easier to keep than one decided in the middle of a session.

How bonuses can stretch play

Bonus offers are designed to keep you playing. A wagering requirement asks you to bet a multiple of the bonus before you can withdraw, and a deadline adds time pressure. That combination can lead to longer sessions than you planned, or to depositing again to complete a requirement. If you notice a bonus shaping how long or how much you play, declining future offers is a sensible choice. The wagering guide explains how requirements work.

Warning signs

Account tools to look for

Most platforms offer tools in the account settings or through support. Look for deposit limits by day, week or month; loss and wager limits; session reminders; a time-out for a short break; and self-exclusion for a longer period. Increases to a limit usually take effect only after a delay, while decreases apply straight away. The self-exclusion page explains each tool in more detail.

Free help

You do not need to wait for things to get bad before talking to someone. Two international options:

Your local health services or a local support service for gambling problems may also be able to help, and a doctor is a good first contact if you are unsure where to start.

Age and local law

Gambling is for adults only, from 18 or the higher age set where you live. Whether online gambling is allowed in your country is decided by local law. Operators publish a list of restricted countries in their terms; if yours is on it, do not try to get around it.

FAQ

Can a bonus help me lose less?
No offer changes the fact that games keep a share of stakes over time. A bonus can extend play, which is not the same as reducing cost.
What is the quickest tool to use right now?
A time-out or a lower deposit limit, set in the account settings or through support. Both usually take effect immediately.
Is Gambling Therapy free?
Yes. It offers free online support, including chat and forums, in many languages.
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